Return Policy
Legal & Purchasing

Return & Refund
Policy

7-Day Window

We want you to be satisfied with your purchase. If you are not completely happy, you may return eligible items within 7 days of delivery or collection.

1
Eligible Returns
Laptops
CPU Units
Keyboards
Laptop Bags

All eligible items must be

  • In original condition
  • Unused and free of physical damage
  • Returned with original packaging and accessories
  • Accompanied by the original receipt or invoice
2
Non-Returnable Items
✕
Software, opened accessories, and products damaged through misuse are not eligible for return.
✕
Returns submitted without valid proof of purchase may be declined.
3
Faulty or Wrong Items
!

Report within 48 hours

If you receive a defective or incorrect item, please contact us within 48 hours of delivery to arrange a replacement or repair. Items reported after this window may not qualify for immediate resolution.

4
Refund Process
📦
Return
Received
🔍
Inspection
Completed
✅
Refund
Approved
💳
Processed
5–10 Business Days

Approved refunds are returned using the original payment method within 5–10 business days.

Have a question about your return? Please contact our support team before sending any item back to ensure a smooth process.